Directv is BAD news

Hello Again,
         As I mentioned in my first post, in Dec 08
I signed up for the $29.99 per month plan. To my
surprise my first bill was for $56.17! I immediately
called Directv and talked to a customer service
rep.
 I was told it would take a couple of months
for the rebates to kick in. I gave her the required
information in order for the rebates to be activated.
Afterward she told me it would STILL be a month
or two before they would take effect!!?? That my
first bill would still be $56.17.
She also mentioned that my plan was for 12 months.
I told her that their sales rep. told me I would get 18
months service for the $29.99 rate. She told me that
they always have different rebates available and I need
 to call customer service in Dec 09 and get additional
rebates to keep the service at the $29.99 rate. I ask
her why I have to go through that when I was already
suppose to have that rate for 18 months? She could
not answer that.
My service started on 6 Dec 08 and my first payment
was due on Dec 21st. I called Directv the day after I
received my first statement. I mention this to show that
I had not even had service with Directv for two weeks
and already was having problems.
When the customer service rep. could not or would
not help me I filed a complaint with the BBB. Directv
responded by giving me a credit on my next bill. But
concerning the 18 month plan they said they were
sorry for any misunderstanding, but my $29.99 rate
is only for 12 months. I knew than I was going to
have a long fight on my hands.

By the way I also noticed on my first bill that a Directv
protection plan would begin in 30 days at a monthly
charge of $5.99. The first I had ever heard of this.
I told the customer service rep. I was not interested in
their protection plan and not to charge me for it. She said
she would have it removed.
Had I not caught that future charge on my statement
they would have added another $5.99 to my bill.
Ladies and Gentlemen READ THOSE STATEMENTS!

   I've said it before and I'll say it again. AVOID DIRECTV
LIKE THE PLAGUE!!  My fight with them continues.

                                                       David
p.s. To file a complaint against Directv you need to go to
http://www.la.bbb.org/  Their home office is located at
2230 E. Imperial Hwy., El Segundo, Ca. 90245